Thanks for shopping at Justrite Superstore. If you are not entirely satisfied with your purchase, we're here to help.
HOW TO RETURN AN ITEM
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase. If something goes wrong with an eligible product and you notify us within 7 days of receiving the item, we will help you to reach a satisfactory resolution such as a return for replacement, exchange, or refund.
After 7 days, our return policy expires and refunds/returns/exchanges are no longer covered. However, if you are dissatisfied with an item for any reason and the return policy has expired, you can still contact us at email@example.com and we will try to help if we can.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please send your returned item to:
Include in your package a signed letter stating the reason for your return and the original receipt.
If the product has a manufacturer’s warranty that is still active after the return time frame has elapsed, the buyer should contact the manufacturer directly
Please be advised that you will be responsible for the shipping cost and cost of repair (where the defect is not covered by the manufacturer's warranty). Justrite will not replace or issue refund for items that fall into this category.
For change requests on eligible items which are not defective, you will be entitled to a replacement, exchange or a voucher refund.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
GENERAL RETURN POLICY ELIGIBILITY (& WARRANTY EXCEPTION)
Most items sold on Justrite follow general return policies set by us or individual sellers, but some products have different policies or requirements associated with them. Products in the categories below are not eligible for return:
Defective products with manufacturer’s warranties have different policies:
If a product is covered under a manufacturer's warranty, the product’s manufacturer has authorized third-party repair service providers to repair their products. For these products, you may be directed to contact the manufacturer or service center to handle issues covered under the warranty and receive your repair or replacement free of charge.
Justrite Superstore is the fastest growing Online Shopping Mall in Nigeria. Get fantastic prices for Household Items, Electronics, Fashion Accessories, Sport Equipment and many more.
Head Office: Kilometer 4, Idiroko Road, Sango Ota, Ogun State, 08058650433
Ota: Km 4, Idiiroko Road, Ota, Ogun State, 08073375431
Abule Egba: Abeokuta Expressway Abule Egba Roundabout, Abule Egba, 08073375443
Iyana Ipaja: 65, New Ipaja, Alaguntan Bus Stop, Iyana Ipaja, 08058650433
Dopemu: 23, Okeho Street By Pako Bus Stop Dopemu, 08172318215
Alakuko: 83, Bale Animasaun Road, Alakuko, 09090508627
Isolo: Egbe-Isolo Road, By Gate Bus Stop, Isolo, 08184046923
Ikorodu: Lagos Road, Agric By Ogolonto Bus Stop, Ikorodu, 08072293875
Ojodu: No 18 Kosoko Street , Ojodu, 08171422406
Bariga: 56/58, Jagunmolu Street, Bariga, 09094814223